At Napatube Digital Services (“we”, “Napatube”, or “Napatube.com”), we are committed to protecting the privacy and personal data of our clients and visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal information in the context of providing online legal services across Odisha.
By accessing or using our website, you agree to the terms described in this policy. Please read it carefully.
1. Information We Collect
a. Personal Information for Legal Services
When you register or consult with us, we may collect personal information such as your name, email address, phone number, postal address, Aadhar/PAN details (if applicable), and case-related data (e.g., legal documents, facts, and consultation notes). This information is necessary for us to provide you with accurate legal advice, document assistance, or service representation.
b. Uploaded Documents & Images
You may be required to upload identity proofs, legal documents, or case materials. These files are used strictly for legal service purposes and are not shared with any third parties without your consent, except as required by law or authorized judicial orders.
c. Log Data and Technical Information
Like most websites, we automatically collect some technical data when you visit Napatube.com. This includes your IP address, browser type, device details, and pages visited. These are used solely for website analytics, service improvement, and troubleshooting.
d. Payment & Transaction Details
All payments for legal services are processed securely through third-party payment gateways. Napatube does not directly store your payment card or UPI credentials. Basic transaction metadata such as service type, amount, and payment status may be stored securely for record-keeping.
e. Communication Records
If you contact us through email, chat, or phone, we may keep a record of the communication for service delivery and quality assurance. These records are kept confidential and are accessible only to authorized personnel.
2. How We Use Your Information
- To provide legal consultancy, document drafting, and support services.
- To contact you regarding your service requests, updates, or responses to inquiries.
- To comply with legal obligations under Indian law, including disclosure when ordered by competent courts or enforcement agencies.
- To improve our website and client experience through analytics.
3. Confidentiality & Security
We take the confidentiality of your legal matters seriously. All personal and case-related information is stored with strict access controls. While we implement standard industry practices to protect your data, including encryption and secure access protocols, no online platform can guarantee 100% protection. We recommend clients avoid sharing sensitive credentials through unsecured means.
4. Data Access & Deletion
You may request to access or delete your account and associated data at any time by emailing us at:
📧 info@napatube.com
5. Cookies Policy
We use cookies and similar technologies to enhance website performance and track aggregate user behavior. You can control or disable cookies via your browser settings.
6. Third-Party Links
Our website may contain links to external websites (e.g., court websites, government portals, law references). Napatube is not responsible for the content, practices, or privacy policies of those websites.
7. Changes to This Policy
We may revise this privacy policy from time to time based on updates to services, regulatory changes, or security enhancements. We encourage you to review this page periodically. Continued use of the website implies your acceptance of any such changes.
8. Contact Us
If you have any questions about this Privacy Policy or the handling of your personal data, please contact us:
📧 info@napatube.com
